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SALES & PRODUCT COORDINATOR

Job Overview:  We are seeking a dynamic, highly motivated Sales & Product Coordinator to join our team and contribute to our company growth in 2020! In this dual-role, you will serve as a point of contact for clients looking to purchase products, while providing support for the customer service team to ensure world-class client satisfaction. This is a wide-reaching position that encompasses sales, marketing, customer service and leadership, with the opportunity for growth.

Duties and Responsibilities:

• Develop and maintain positive customer interaction relations
• Lead, mentor, and coach members of the team on best customer service practices
• Coordinate special projects that aim to improve department efficiencies and achieve company goals
• Prioritize special projects and implement in timely manner
• Assist in coaching and training of team members on new and existing products
• Resolve all customer issues in a timely, efficient and least costly manner
• Promote Mobile Ordering Software to clients for improved customer service
• Identify and work with IT team on development of additional features of Mobile Ordering software
• Develop a detailed understanding of swine products and services.  This may include travel to clients to understand their business and needs
• Provide recommendations on process improvement and drive implementation
• Seek cost reduction opportunities
• Seek alternate products and alternate sources of supply
• Focus on inventory management including assisting with regularly scheduled physical inventories
• Assist others in department as directed or asked
• Other duties as assigned.

Knowledge and Skills:

Must have a positive, friendly and outgoing attitude and self-motivated. Wants to take ownership of the task at hand and is committed to following through to ensure client satisfaction and company success. Must be able to multitask, handle urgent phone calls, out of the ordinary requests, analytical thinking, and thrive in a fast-paced environment.

Education and Work Experience:

• Associate’s degree required, Bachelor’s degree preferred AND
• Minimum of 2 years’ experience in sales, marketing and/or data analytics