The Outcomes Research Manager is directly responsible for managing cutting-edge research with outside companies, conducting data analysis, and verifying that research trials are conducted at farms and ensure that the projects are following company standard operating procedures and trial protocols

Directs and manages all functions of the Information Technology department. The Director of IT will define IT strategy, manage technical resources and work closely with other senior leaders on IT business decisions.  Directs IT Operations of systems support, help desk support, and systems, web and instructional development.

The IT Support Analyst supports and maintains desktop computer systems, mobile devices, office equipment, phone/internet connections, and software in the office environment and at remotely located managed farm clients.  This position will act as a first-level resource for identifying, troubleshooting and correcting client incidents, as well as, installing, maintaining and updating selected software and hardware products in the office and at remotely located farms.  The IT Support Analyst must be able to communicate effectively, both verbally and in writing, to the client while maintaining confidentiality with regard to the information being processed, stored or accessed.

The junior programmer is responsible for design, implementation, and maintenance of software to meet the needs of internal and external clients.   The programmer will work with the team and clients under supervision of the IT Director and Development Coordinator to understand requirements, develop specifications, test and write software applications.

The Customer Service Representative will be responsible for communications to and from customers regarding the ordering of supplies, medicines and other items per internal and external client requests. The Customer Service Representative is responsible for issuing sales orders and pick lists to the Carthage Veterinary Service, Ltd warehouse. In addition, the Customer Service Representative is responsible for issuing purchase orders to vendors.